Trouble Activating or Restoring your Pocket Premium Subscription
I just purchased a Pocket Premium subscription, but am getting an Activation Error
If you are seeing an “Activation Error” after subscribing to Pocket Premium, this means that your purchase was successful but Pocket had trouble activating your account.
Here’s how to complete your activation:
- Check to ensure that you are connected to the internet
- Open Pocket, then tap Settings, and select Premium.
Next, if you see your subscription details, your account has been activated! If not, tap Restore Existing Subscription to try again.
If you continue to have trouble please send an email with your order or receipt number to Pocket Support and we will be able to help activate your account.
I am trying to restore my Pocket Premium subscription, but am getting an Activation Error
If you already have a Pocket Premium subscription but are unable to activate your device, this is caused by a temporary connection issue. Please check your connection and try again.
If you continue to have trouble, please contact Pocket Support and we will be glad to help. Be sure to include your Pocket email address and order number so we can look up your transaction.